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Cook III Part-Time Customer Service

Company Name:
Wegmans
Title: Cook III Part-Time Customer Service
Location: MD-Hunt Valley-HUNT VALLEY,122 Shawan Road,Hunt Valley,MD 21030
Other Locations:
A glimpse at the job:
At Wegmans, providing our customers with great tasting prepared foods means having talented employees working in the Prepared Foods department. In the role of a Cook III, you'll be an integral member of the team responsible for putting out these products. If you have a passion for preparing food and are looking for the position to develop your skills and talents, this could be the role for you!
I will add value by:
Assisting the entire kitchen's operations by prepping ingredients to be used in preparing products, ensuring they are ready to be used so items are available for customers without set backs or delays
Following Wegmans core recipes and proper knife skills when prepping ingredients and preparing products to ensure a consistent final outcome
Maintaining the appearance of the items offered in the Chef's case, refilling products throughout the day as necessary
Effectively multitasking in the department, balancing prep work while ensuring customers are receiving attention and their needs are attended to
Providing incredible customer service and assisting team members by waiting on customers at the counter, weighing and packaging prepared items as requested, answering questions about products and offering suggestions for complete meal solutions
Performing opening and/ or closing procedures in department to prepare for that day's or the following day's work aiming for the most efficient operations
Properly handling products, using equipment and keeping accurate logs in accordance with food safety and safety guidelines
What abilities I must bring to the table to be considered:
Provideincredible customer service, greeting customers and answering questions in a friendly manner, proactively offering assistance and providing accurate and timely information, making product/ service recommendations and accommodating special requests
Possessteamwork and diversity awarenessby listening to others'' points of view and recognizing and appreciating differences
Recognize and seek opportunities forcontinuouslearningto gain new understandings, skills and knowledge
Properly handle, prepare, transport and store products; ensuringfood and human safetypractices are strictly adhered to
Possessorganizational skills, prioritizing requests and department activities while managing interruptions and attending to details to complete tasks within deadlines
Utilize resources to educate self and others about product uses and characteristics, being sure to share acquiredproductknowledge
Learn, use and be able to explain Wegmans sanctionedcookingtechniquesto assist customers for their success at home
Has knowledge of products used throughout the store and works across departments to provideknowledge based serviceto assist customers in finding complete meal solutions
What will set me apart from other candidates:
Experience working as a pantry cook/ apprentice cook
Associates or Bachelors degree in Culinary Arts
Food preparation experience
Customer service experience preferably in a food service, restaurant, grocery or retail setting
Possess culinaryknife skillswhich include safely using knives; sharpening and honing the edges of knives; and using them to chop, dice, julienne and mince
Work environment:
Work involves continuous interaction with customers and co-workers in a fast-paced environment
Typical motions include repetitive hand and arm movements, bending and reaching
Responsible for moving and lifting an average of 5 - 20 pounds with a maximum weight lifted of 50 pounds rarely
May be exposed to various allergens and work environments, including temperature changes
Tasks will be performed using and in the proximity of coolers, ovens, stoves and other hot equipment; cooking and kitchen utensils and equipment
Will be required to spend the majority of time on his or her feet and stand or walk without a break for up to 4 hours
Other:
Employment at Wegmans may be contingent upon your completion and our evaluation of a physical, drug screen and/or criminal background check.

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