Lead Systems Analyst Advanced - Health and Welfare (Hunt Valley, MD, Lincolnshire, IL or Winston Sal

Company Name:
Aon Corporation
Job Description
About Aon Hewitt
Aon Hewitt empowers organizations and individuals to secure a better future through innovative talent, retirement and health solutions. We advise, design and execute a wide range of solutions that enable clients to cultivate talent to drive organizational and personal performance and growth, navigate retirement risk while providing new levels of financial security, and redefine health solutions for greater choice, affordability and wellness. Aon Hewitt is the global leader in human resource solutions, with professionals in 90 countries serving more than 20,000 clients worldwide. For more information on Aon Hewitt, please visit .
The Lead Systems Analyst Advanced (LSAA) has overall accountability for the construction (system analysis, configuration, and quality assurance) of the Core Benefits Administration system, for a given set of clients. The LSAA has a strong HW domain knowledge, a technical background, and is responsible for providing cost estimates, creating and approving high-level analysis, configuration, technical documentation, test plans, and coaching Lead Systems Analysts. An LSAA will be assigned to multiple clients and is also responsible for coordinating production reviews, signing off on the stability of all newly released projects into production, and ensuring the operations team fully understands how to use new functionality.
Responsibility Areas
Systems/Technical Development
Work with clients and the internal Benefits Service Manager (BSM) to discuss technical requirements, set expectations, and manage involvement in analysis activities.
Coach and develop Lead Systems Analysts both virtually and locally.
Meet with decision makers, systems owners, and end users to define business requirements and systems goals, and identify and resolve business systems issues.
Develop and execute integrated systems and testing strategy.
Review client requirements, perform gap and/or impact analysis. Delegate as appropriate, data, foundation, and systems analysis in preparation for configuration.
Provide service and systems expertise, build client-specific technical knowledge, perform impact and root cause analysis on defects, and identify high-level and complex system solutions.
Manage the delivery of the client acceptance testing process.
Support BSM and Benefits Delivery Manager (BDM) through any client issue resolution scenarios, ensure team is prioritizing correctly, and work towards a quick and satisfactory solution.
Assist in the planning, design, and development of new applications and enhancements to existing applications.
Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems.
Operational Management
Review, inspect, and complete scope, pricing analysis and assess priority of change order requests as applicable.
Coach service-aligned analysts on quality and client-specific aspects.
Ensure smooth transition to production, review standard operating procedures, and provide training on newly released functionality.
Manage the overall deployment process.
People Management
Manages associates
Leverages the talent/resources on the team to generate results
Monitors colleague performance to ensure that results are achieved in an effective/efficient way
Conducts necessary performance management conversations with colleagues; uses tools and resources available to managers at Aon Hewitt
Educates, reinforces, and holds colleagues accountable for behaviors that support policies and guidelines (e.g., Code of Conduct, Data Privacy).
Formal Education & Certification
Bachelor's degree (with preferred concentrations in Math, Actuarial Science, Finance, Computer Science, Economics, MIS) or equivalent work experience.
7-10 years related work experience
Knowledge & Experience
Excellent people management skills.
Proven experience in overseeing the direction, development, and implementation of software solutions.
Ability to translate complex client requirements/legislation into system specifications and test plans.
Excellent understanding of the organization's goals and objectives.
Direct experience with automated software and system management tools.
Experience with relational databases including DB2 and SQL.
Intermediate level experience with project based work structures and project life cycle models including the System Development Life Cycle (SDLC).
Knowledge of database design and file management techniques.
Familiarity with and understanding of cost build worksheets.
Knowledge of applicable data privacy practices and laws.
Ability to communicate ideas in both technical and user-friendly language.
Ability to conduct research into application development issues and products.
Personal Attributes
Keen learning agility.
Outstanding problem solving and decision making skills.
Excellent written and oral communication skills.
Excellent listening and interpersonal skills.
Highly self-motivated and directed.
Keen attention to detail.
Strong customer-service orientation.
Able to prioritize and execute tasks in time-sensitive situations..
Experience working in a team-oriented, collaborative environment.
Work Conditions
Occasional evening and weekend work to meet deadlines.
Frequent computer use at workstation up to two hours at a time or for extended periods of time.
Mobility within the office including movement from floor to floor.
Access information using a computer and related components and peripherals.
Participation in training sessions, presentations, and meetings.
Occasional travel may be required.
Aon offers competitive compensation, exceptional benefits, continuing education & training, a unique internal advancement program, and tremendous potential with a growing worldwide organization.
All positions at Aon require an applicant who has accepted an offer to undergo a background check. The checks run are based on the nature of the position. Background checks may include some or all of the following: SSN/SIN validation, education verification, employment verification, criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. By applying for a position with Aon, you understand that you will be required to undergo a background check should you be made an offer. You also understand that the offer is contingent upon successful completion of the background check and results consistent with Aon's employment policies. You will be notified during the hiring process which checks are required by the position.
Aon's professionals are unwavering in their client focus and integrity. We promote diversity, professional development, frugality and stewardship, applying a disciplined non-bureaucratic approach to help our clients realize their business potential. Drawing on our experienced team as a competitive advantage, Aon employees have the freedom to take risks, foster innovation, champion for change and replicate best practices.
For more information about Aon Corporation, visit our website at .
Aon is an equal opportunity employer committed to a diverse workforce. M/F/D/V
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Job number: 052700
Category: HR Outsourcing Services
Location: United States, Maryland, Hunt Valley

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